Privacy Policy

1. Information we collect

We may collect information that you provide when creating and using a Groooup account, including:

• Account information, including your email address.
• Profile information, such as your name, institution, awarding institution, programme and academic term.
• Teamwork information, including your skills, availability and working style.
• Information about your teammate searches, including module, class, assignment and group-size preferences.
• Information you provide when creating or applying to group recruitment posts.
• Requests, applications and other actions you make through Groooup.
• Technical and security information that may be processed when you access the service, such as information required for authentication, security and abuse prevention.

2. How we use your information

We use personal data where reasonably necessary to provide, operate and protect Groooup. This includes:

• Creating and managing your account and profile.
• Determining eligibility for teammate and group recommendations.
• Matching students using relevant academic context, skills, availability, goals and working preferences.
• Enabling teammate requests and group recruitment applications.
• Showing relevant profile or recruitment information to other Groooup users where necessary for the matching and recruitment features.
• Maintaining the security and reliability of the service and preventing misuse.
• Responding to support, privacy and account-related requests.
• Complying with applicable legal and regulatory requirements.

3. Information visible to other users

Groooup is a student teammate-matching service. Certain information may therefore be visible to other eligible users where required for matching or group recruitment. This may include your name, academic information, skills, availability, working style and information associated with an active teammate search.

Your email address is not intended to be displayed as part of your public Groooup profile. Where Groooup provides contact information following an accepted teammate connection, it is made available for the purpose of enabling the connected users to communicate about their group work.

4. Service providers

We use third-party service providers to operate Groooup. These providers may process information where necessary to provide their services to us. They include providers used for database and authentication infrastructure, website hosting, transactional email, security and domain-related services.

Our current infrastructure includes services provided by Supabase, Vercel, Resend and Cloudflare. Their processing of information may also be subject to their respective privacy and data protection terms.

5. International data processing

Some of the service providers used to operate Groooup may process or store personal data outside Singapore. Where applicable, we seek to use service providers and arrangements that provide appropriate protection for personal data in accordance with applicable data protection requirements.

6. Cookies and authentication

Groooup may use cookies or similar technologies that are necessary for authentication, session management, security and the operation of the service.

We do not currently describe optional analytics or advertising technologies in this policy. If we introduce additional analytics, advertising or similar technologies that materially affect how personal data is handled, this policy will be updated as appropriate.

7. Data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, to operate Groooup, resolve disputes, maintain security, or satisfy applicable legal or regulatory requirements. When personal data is no longer required for these purposes, we will take reasonable steps to delete, anonymise or otherwise cease retaining it where appropriate.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, alteration or loss. However, no online service or method of electronic storage can be guaranteed to be completely secure.

9. Access, correction and your choices

You may request access to personal data that Groooup holds about you, request correction of inaccurate or incomplete personal data, or contact us about withdrawing consent for particular uses of your personal data, subject to applicable law and any relevant exceptions.

You may also contact us regarding deletion of your account or personal data. Certain information may need to be retained where reasonably necessary for legal, security or legitimate operational purposes.

Requests can be sent to support@groooup.com.

10. Singapore data protection

Groooup is currently intended primarily for students at higher education institutions in Singapore. We aim to handle personal data in accordance with applicable Singapore data protection requirements, including the Personal Data Protection Act 2012 (PDPA).

If you have a question, request or concern about how Groooup handles your personal data, please contact us first so that we can review and respond to it.

11. Changes to this Privacy Policy

We may update this Privacy Policy as Groooup develops, our practices change, or applicable requirements change. The latest version will be published on this page and the "Last updated" date will be revised where appropriate.

12. Contact us

For privacy questions, requests or concerns relating to Groooup, contact: